From the category archives:

Relationship Rules Series

Customer Service Skills: Be Honest. But Not Brutally So.

customer service skills

[This is the second installment in a 14 part series about good customer service skills based on rules of personal relationships (as found in an online list). For more installments in the series, check the sidebar at right] “Your performance this quarter was the worst its ever been and the worst in our team’s history” […]






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Good Customer Service Skills: What’s Your #1 Relationship Rule?

customer service skills

[This is an installment in a 14 part series about good customer service skills based on rules of personal relationships. For more installments in the series, check the sidebar at right] If you were writing a list of rules of relationships, what would be at the top? I recently ran across a list of 14 […]






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